Frequently Asked Questions

Everything you need to know about your Hardy experience.

How do I determine my correct size?

We provide a detailed size guide on every product page. Since Hardy items are designed with a tailored fit, we recommend measuring your favorite garment at home and comparing it to our specifications.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5-7 business days of reaching our warehouse.

Do you ship internationally?

Yes, Hardy ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

How should I care for my Hardy garments?

To maintain the longevity of our premium fabrics, we recommend cold machine washing inside out and hanging to dry. Specific care instructions are located on the inner label of each piece.

Can I change or cancel my order after it is placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.